Reference

Your Privacy Matters at btv168 link

We handle your account details, payment data and personal information with strict security measures.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS secureYour control over your account
Explore the Lobby Read FAQ
btv168 link Your Privacy Matters at btv168 link
REACH US ON PRIVACY

How to Contact Us About Your Data

You have the right to know what personal information we hold about you and to request corrections or deletion. Our support team is available every day to answer your privacy questions and process your requests. You can reach us through live chat, email or phone — whichever is fastest for you. We aim to respond to data-access requests within seven business days.

Team online

Live Chat

Open our chat widget in the bottom-right corner of the lobby. Available 24/7 to answer privacy questions, clarify your data rights, and process deletion requests immediately.

Email Support

Send a data-access or deletion request to our privacy team. We respond within five business days with your information or confirmation of action taken.

Account Settings

Log into your btv168 link account and navigate to Settings > Privacy & Data to view what we hold, export your data, or request deletion of your profile.

YOUR DATA SECURITY

How We Keep Your Information Safe

Every transaction and account detail at btv168 link travels through encrypted channels. Payment data from DANA, OVO, GoPay and QRIS deposits is tokenized — we never store your actual bank credentials on…

Encryption & Tokenization

Your DANA, OVO, GoPay and QRIS payment credentials are tokenized and never stored in plain text. All data in transit uses 256-bit SSL encryption.

Account Authentication

Passwords are hashed and salted. Optional two-factor authentication adds a second layer. Login attempts from unusual locations trigger manual verification.

Cookie Policy

We use session cookies for account continuity and analytics cookies to understand lobby behaviour. No cookies store sensitive data. You can disable non-essential cookies in browser settings.

Data Retention

Account and transaction records are kept for seven years to comply with financial law. Deleted accounts are anonymized after 90 days but transaction history remains for audit purposes.

Third-Party Sharing

We share only the minimum data with payment processors and tax authorities where local law requires. No marketing partners receive your contact details without explicit consent.

Breach Response

If unauthorized access occurs, we notify affected users immediately, reset compromised accounts, and report to relevant authorities. Incident reports are available on request.

Common Questions About Your Data at btv168 link

Players in Yogyakarta, Jakarta and across Indonesia often ask how we use their information, what rights they have, and how long we keep their data. Here are the answers we give most often.

We collect your full name, date of birth, email address, phone number, residential address and government ID number for age and identity verification. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction reference and amount. We also collect your device type, IP address and browser information for security and fraud prevention.

Your account profile is anonymized 90 days after closure. However, transaction records, payment history and communication logs are retained for seven years to comply with Indonesian financial and tax law. You can request a data export before deletion, and we'll provide all stored information within five business days.

Yes. Log into your account and go to Settings > Privacy & Data to view your profile information, login history, and transaction records. You can also email our support team or use live chat to request a complete data export, which we'll send as a secure PDF within seven business days.

No. We do not sell, rent or share your personal information with advertisers or marketing partners. We share only the minimum data required with payment processors (DANA, OVO, GoPay, QRIS handlers) and tax authorities where local law requires it. You control whether we use your email for promotional messages.

Your payment credentials are never stored on our servers. When you link a payment method, we create a secure token that represents your account but contains no actual bank details. Withdrawal requests are processed through encrypted channels directly to your bank or e-wallet provider. We keep a transaction record (not your credentials) for your account history and audit purposes.

You can request deletion of your profile at any time by contacting support. Non-transaction data is deleted within 90 days. Transaction records and payment history must be kept for seven years to comply with financial law. Once deleted, your account cannot be recovered, but your withdrawal history remains for audit and regulatory purposes.

Your password is encrypted with industry-standard hashing. We offer optional two-factor authentication via SMS. Every login from a new device or unusual location requires manual verification. If suspicious activity is detected, your account is temporarily locked and you receive an alert. Contact support immediately if you suspect unauthorized access and we'll reset your credentials.

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